Delivery & Shipping

(a)  (Delivery Costs) Delivery costs will be added to the cart upon checkout. The prices displayed at checkout are inclusive of delivery to the address chosen by you.

(b)  (Delivery Details) Twig Tea may charge you for delivery at any time (notwithstanding that it may not have previously done so). Where prices are stated as inclusive of delivery:

(i) delivery is to the delivery point specifically accepted by Twig Tea; and

(ii) we will deliver the Tea Products to you in accordance with the shipping information displayed on our Website.

(c)  (Delivery Issues) Third party courier terms apply to the delivery of the Tea Products to you. Any problems with delivery should be directed to us to troubleshoot the issue. We will endeavour to assist you to ensure your delivery arrives. All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.

(d)  (International Orders) Twig Tea reserves the right to refuse international orders. Approved international orders may be subject to customs and import duties upon reaching its country of destination. You will be responsible for paying all customs and import duties and acknowledge that failure to pay may result in your order being held at customs. We will not be liable for any costs you may incur in having your order released from customs, including reimbursing you for any customs or import duties you may pay.

Reusable & Sustainable

I have used beautiful glass jars, that are not only reuseable but you can see the tea in them. So when you go to make a tea, you can look at the blends and see which one appeals to you at that time.  You can reuse the jars as a vase for your favourite flowers, use them as beautiful storage jars or many other uses around your home.  The glass can also be recycled and the corks can be donated through various organisations. Twig Tea tins are made from bamboo, which is eco friendly and are a gorgeous addition to any kitchen benchtop, a great gift filled with Twig Tea or a handy container to take your favourite Twig Tea with you.

Enjoy Twig Tea Blends

However you drink your tea is how you love it and that’s why I created Twig Tea, tea to be enjoyed. My brewing guides aren’t “rules” but guidelines on how to get the best from your tea. You might like it stronger or weaker, with or without milk.

I hope you enjoy the Twig Tea blends I have created. They are crafted with the utmost care, dedication and passion, all for the love of Tea.

Have a Question?

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